Privacy Policy

UnityRX Pharmacy LLC ("UnityRX," "we," "our," or "us") operates the website unityrx.info to serve patients in Plano, Texas and across the state of Texas via delivery, mail service, and in-store pickup. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the rights you have regarding your information, including your Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA"). By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

• Contact information you provide, such as your name, phone number, email address, and mailing address.
• Health information needed to provide pharmacy services, including prescription details, medication history, and insurance or benefit information.
• Communications you send us through our website contact form, by phone, or by text message.
• Automatically collected technical information, such as your IP address, browser and device type, and pages you visit on our website, collected through standard website analytics tools.

How We Use Your Information

• To fill, manage, and deliver your prescriptions and other pharmacy services.
• To communicate with you about orders, refills, transfers, appointments, and your account, by phone, text message, or email.
• To process insurance claims, billing, and payment for services.
• To maintain, secure, and improve our website and pharmacy operations.
• To comply with applicable laws, regulations, and Texas State Board of Pharmacy requirements.

Cookies and Website Analytics

Our website uses cookies and similar technologies, including standard web analytics tools, to understand how visitors use our site and to keep it working properly. These tools may collect information such as your IP address, browser type, and the pages you view. We do not place personally identifiable health information in cookies. Most browsers let you block or delete cookies through your browser settings; doing so may affect some website functionality.

How We Share Your Information

We do not sell your personal or health information. We may share information only in the following circumstances:

• With your prescribers and other healthcare providers involved in your care.
• With insurance companies, pharmacy benefit managers, or other payers for billing and claims purposes.
• With service providers who help us operate, such as our website hosting provider and IT support, who are required to protect your information.
• When required by law, regulation, or a valid legal request, such as a subpoena or court order.
• With your written authorization, for any purpose not otherwise described in this Policy.

How We Protect Your Information

Our website uses Secure Socket Layer (SSL) encryption to protect information transmitted between your browser and our servers. We maintain administrative, physical, and technical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure. Access to your information is limited to authorized personnel who need it to serve you. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your information for as long as needed to provide you with pharmacy services and to meet our legal and regulatory recordkeeping obligations, including Texas pharmacy recordkeeping requirements. When information is no longer needed, we securely dispose of it or remove identifying details.

Your Choices

• You may opt out of non-essential text message or email communications at any time by contacting us or by following the opt-out instructions included in those messages.
• You may control cookies through your browser settings.
• You may request access to, or correction of, your information as described in the Notice of Privacy Practices below.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will take steps to remove it.

Notice of Privacy Practices (HIPAA)

THIS SECTION DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

UnityRX Pharmacy LLC (the "Pharmacy") is required by law to maintain the privacy of your protected health information ("PHI") and to provide you with this Notice of our legal duties and privacy practices. We will not use, release, or disclose your PHI except as described in this Notice, unless you authorize us to do so in writing. We are required by law to notify you following a breach of unsecured PHI.

What Health Information Is Protected

Protected health information includes information about your health condition, the pharmacy services you have received or may receive, your health care benefits under an insurance plan, and other information that could identify you in connection with your health care.

Uses and Disclosures for Treatment, Payment, and Health Care Operations

• Treatment: We may disclose your PHI to your prescriber and other health care providers involved in your care and continued treatment.
• Family and Friends: We may disclose PHI relevant to a family member's or friend's involvement in your care, or to someone who helps pay for your care, unless you object.
• Payment: We may disclose PHI to insurance companies, pharmacy benefit managers, or other payers for coverage determinations, billing, and claims management.
• Health Care Operations: We may use PHI for quality assurance, licensing, accreditation, auditing, and pharmacy administration.
• Appointment and Refill Reminders: We may contact you to remind you of a refill, transfer, or appointment, including by phone or text.

Other Permitted Uses and Disclosures Without Your Authorization

• Regulatory Agencies: To the Texas State Board of Pharmacy or other health oversight agencies for licensing, certification, audits, and investigations.
• Law Enforcement and Legal Process: In response to a valid subpoena, court order, or as otherwise required by law.
• Public Health: To public health authorities for the purpose of preventing or controlling disease, injury, or disability.
• Serious Threat to Health or Safety: To prevent or reduce a serious threat to your health and safety or that of another person.
• Required by Law: When required to do so by federal, state, or local law.
• Coroners and Medical Examiners: As necessary to carry out their duties.
• Workers' Compensation: As authorized by and to the extent necessary to comply with Texas workers' compensation laws.
• Research: In limited circumstances, subject to protections required by law.

Uses and Disclosures That Require Your Authorization

We will not use or disclose your PHI for any purpose not described above without your written authorization, including for marketing purposes or any disclosure that would constitute a sale of PHI. You may revoke a written authorization at any time, except to the extent we have already relied on it.

Your Individual Rights

You have the right to:

• Request that we communicate with you about your health information in a particular manner or at a particular location.
• Inspect and obtain a copy of your health record, as provided under 45 C.F.R. § 164.524.
• Receive an accounting of certain disclosures of your PHI, as provided under 45 C.F.R. § 164.528.
• Request restrictions on certain uses and disclosures of your PHI; we are not required to agree to every request, except where required by law.
• Receive a paper copy of this Notice upon request.
• Revoke a prior written authorization, except to the extent we have already relied on it.
• Request an amendment to your health record, as provided under 45 C.F.R. § 164.526.

For More Information or to Report a Problem

To exercise any of the rights described above, or if you have questions about this Notice, please submit a written request to UnityRX Pharmacy's Privacy Officer at 811 E Plano Pkwy Ste 116, Plano, TX 75074, or call (972) 214-0350.

UnityRX reserves the right to change the terms of this Notice and to make the revised terms effective for all PHI it maintains.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.

Contact Us

UnityRX Pharmacy LLC

• Address: 811 E Plano Pkwy Ste 116, Plano, TX 75074
• Phone: (972) 214-0350
• Fax: (972) 214-0351
• Contact Us